Privacy Policy  |  Terms of use

We are at TetraSkills, keeping your privacy as one of our main priorities. This Policy constitutes a legal agreement between You, as the user of the Website or enrolled student or continuing student, and TetraSkills, as the owner of the Website and TetraSkills Offline Training and related services. If you do not agree with the terms and conditions of our Privacy Policy, including in relation to the manner of collection or use of your information, please do not use or access the Site. If you have any questions or concerns regarding this Privacy Policy, you should contact us at support@tetraskills.in

BY USING THE COMPANY WEBSITE, OR BY OTHERWISE GIVING US YOUR INFORMATION, OR BY ENROLLING OUR OFFLINE OR ONLINE BATCH YOU WILL BE DEEMED TO HAVE READ, UNDERSTOOD AND AGREED TO THE PRACTICES AND POLICIES OUTLINED IN THIS PRIVACY POLICY AND AGREE TO BE BOUND BY THE PRIVACY POLICY. YOU HEREBY CONSENT TO OUR COLLECTION, USE AND SHARING, DISCLOSURE OF YOUR INFORMATION AS DESCRIBED IN THIS PRIVACY POLICY. WE RESERVE THE RIGHT TO CHANGE, MODIFY, ADD OR DELETE PORTIONS OF THE TERMS OF THIS PRIVACY POLICY, AT OUR SOLE DISCRETION, AT ANY TIME.

Personal Information:

• What: When registering on our site you may be asked to enter your name, email address, phone number or other details to help you with your experience.
• When: We collect information from you when you fill out a form or enter information on our site.
• Why: We may use the information we collect from you in following ways:
• To allow us to better service you in responding to your customer service requests and should you join as a student, in providing you with our services.
• To administer a contest, promotion, survey or other site feature.
• To quickly process your transactions.
• To ask for ratings and reviews of services or products
• To follow up with them after correspondence (live chat, email or phone inquiries)

Refund and Return Policy

Thank you for choosing TetraSkills for your offline and online learning needs. We are committed to providing high-quality training and opportunities to help you achieve your educational and career goals. Please take a moment to review our refund and return policy outlined below.

1. Non-Refundable Fee

All fees paid for our offline, live and recorded Courses are non-refundable. Once you have made a payment, it is considered final and cannot be refunded. This policy is in place to maintain the quality and sustainability of our services and to ensure that our instructors and team can continue to provide valuable learning experiences to all our students

2. Course Content Satisfaction

We strive to offer Courses that meet and exceed your expectations. If you find that the Course content is not as described or if you encounter technical issues that hinder your learning experience, please contact our customer support team at support@tetraskills.in . Within 7 days of enrolling. We will make every effort to address your concerns and find a suitable solution

3. Defective or Incomplete Content:

In the unlikely event that you encounter defective or incomplete Course content ( In the case of Recorded or Pendrive courses), please notify us within 30 days of enrolling by contacting our customer support team at support@tetraskills.in . We will investigate the issue and, if verified, work to provide you with access to the corrected or missing content.

4. Internship/Job Opportunity Placement:

As part of our commitment to your success, we offer internship and job opportunity placement services. However, securing an internship or job is subject to various factors beyond our control, including your skills, performance, and market conditions. We do not guarantee job placement upon Internship / Course completion.

5. Technical Requirements:

It is your responsibility to ensure that your computer and internet connection meet the technical requirements necessary to access our Courses effectively. We cannot provide refunds due to technical limitations on your end. For an offline Internship program, ensure that you have your own laptop.

6. Cancellation of Courses by TetraSkills:

In the unlikely event that TetraSkills needs to cancel a Course, you will be notified promptly, and a full refund will be issued for the Course fee.

Refunded amount will be credited in 3-4working days in original payment mode.

7. Contact Us:

If you have any questions or concerns regarding our refund and return policy, please don’t hesitate to contact our customer support team at support@tetraskills.in Please note that by enrolling in an Course with TetraSkills, you agree to abide by the terms and conditions outlined in this refund and return policy. We appreciate your trust in TetraSkills as your Online / Offline learning partner and look forward to helping you achieve your educational and career goals

Sincerely,

Team TetraSkills

Consent

By using our website or by enrolling to our courses (offline or online courses ) you hereby consent to our Privacy Policy and agree to its Terms and Conditions.

Note (PS):

Why no refunds?

We understand that sometimes things change and that students may need to change their minds about their educational goals. However, we believe that our mentorship programs offer a valuable learning experience that can help students to achieve their goals. We also believe that it is important for students to be able to explore different options and find the program that is right for them.

For these reasons, we do not offer refunds for our mentorship programs. However, we are happy to help students find the right program for their needs. If you have any questions, please contact us at support@tetraskills.in

What if I change my mind?

If you change your mind after registering for a program, you can still opt for a different program, within 5 sessions / 1 week of enrollment. We understand that sometimes things change, and we want to make sure that our students are happy with their choice.

What if I have other questions about the continuation of the program or want to discontinue after registration?

If you have any questions about the continuation of the program or want to discontinue after registration, please contact us at support@tetraskills.in or +91 9692640255. We will be happy to answer your questions and help you make the best decision for your needs.

Disclosure of Information:

TetraSkills does not sell, rent or otherwise provide your personal or business information to third parties except as provided in this policy. TetraSkills may share Your information with third parties with Your prior consent and in such an event, the third parties’ use of Your information will be bound by the Policy.

We may disclose Your information to service providers involved in operating Our business. This includes job providers, recruitment teams, job portals, payment providers, third-party servers, email service providers, and professionals such as accountants and lawyers.